The main scam at HAN
Never accept unmetered taxis or drivers approaching outside arrivals. Only use the official airport taxi rank, Grab, or Bus 86 (bright orange).
Do
- Use the OFFICIAL prepaid taxi counter inside arrivals
- Use Uber / Grab / Bolt / Careem / DiDi if available (app-based, fixed price)
- Insist on the meter or agreed fixed rate BEFORE entering the vehicle
- Verify the driver's license plate matches your receipt
- Pre-book a transfer for zero scam risk (see below)
Don't
- Never accept rides from drivers approaching you inside arrivals
- Never enter a taxi without confirming meter/price first
- Avoid taxi ranks OUTSIDE the official signposted zone
- Do not pay in cash without seeing the meter reading
- Never hand over your passport or luggage to hold as "security"
Official safe options at HAN
Grab / Xanh SM (electric)
ride share
Cost: VND 300,000-500,000 (~$12-20)
Time: 35-60 min
Airport metered taxi
taxi
Cost: VND 350,000-550,000
Time: 35-60 min
Pre-book a fixed-price transfer — zero scam risk
The safest option for first-time visitors to Hanoi: driver meets you inside arrivals with your name, price locked before you fly, no queues, no negotiation.
Getting out of Hanoi (HAN)
Skip the taxi rank and lock in your fare before you land.
Pre-book a fixed-price transfer
Our pickDriver waits at arrivals with your name, tracks your flight, and the price you see is the price you pay. English-speaking, fixed price. No surge, no haggling at 2am.
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Full Hanoi airport transport guide
All transport options compared: metro, bus, taxi, ride-share, shuttle.
See full transport guide →Frequently asked
How do I avoid taxi scams at Noi Bai International Airport?
Never accept unmetered taxis or drivers approaching outside arrivals. Only use the official airport taxi rank, Grab, or Bus 86 (bright orange).
What is the official taxi rank at Noi Bai International Airport?
The official Hanoi airport taxi options are: Grab / Xanh SM (electric) (VND 300,000-500,000 (~$12-20), 35-60 min); Airport metered taxi (VND 350,000-550,000, 35-60 min).
Is Uber safer than a taxi at Noi Bai International Airport?
App-based ride-share (Uber, Grab, Careem, Bolt or similar depending on region) is generally the safest option for tourists at Noi Bai International Airport — pricing is locked before pickup, no negotiation, driver + vehicle details are recorded. If ride-share is unavailable, use the OFFICIAL prepaid taxi counter inside arrivals (not lobby touts).
Should I pre-book a transfer from Noi Bai International Airport?
Pre-booking a fixed-price airport transfer eliminates all scam risk: no queues, no negotiation, driver meets you inside arrivals with your name. Price is locked before you fly. This is the most tourist-friendly option, especially for first-time visitors to Hanoi.