Travel Super-App Comparison · 2026
Grab vs Gojek
Grab (Singapore-born, dominant SEA-wide) vs Gojek (Indonesia-born, dominant Java/Bali). Both offer ride-hail (car + motorbike), food delivery, and digital payments. In Indonesia specifically, Gojek is often preferred by locals; Grab has larger regional coverage.
Quick Verdict
- Flights: Neither offers flight bookings.
- Hotels: Grab has limited hotel bookings; Gojek does not.
- Ride-hail: Indonesia: Gojek slightly cheaper + more driver density. Rest of SEA: Grab wins on coverage + reliability.
- Activities: Neither offers activities directly.
- Overall: In Indonesia: install both. Elsewhere in SEA: Grab. Both are safe + tracked.
At-a-glance
Singapore
Grab
Grab Holdings (public: NASDAQ GRAB)
Strengths
- + Largest ride-hail driver pool in SEA (shortest wait)
- + Best food delivery coverage (GrabFood)
- + GrabPay wallet accepted at 1M+ SEA merchants
- + Reliable customer service (24/7 in-app chat)
Weaknesses
- − NO flight bookings — need separate app for flights
- − Hotel inventory limited
- − Surge pricing common in peak/bad weather
- − GrabPay Later fees can compound quickly
Indonesia
Gojek
GoTo Group (public: IDX GOTO)
Strengths
- + Dominant in Indonesia — most drivers in Jakarta + Bali + Surabaya
- + GoFood merchant depth beats GrabFood in Indonesia
- + Motorbike (GoRide) is fastest way through Jakarta traffic
- + GoPay wallet works at most Indonesian retailers
Weaknesses
- − Coverage limited to Indonesia + Vietnam + Singapore + Thailand
- − No flights, no hotels
- − Outside Indonesia — Grab has larger driver pool
Service-by-service
| Service | Grab | Gojek |
|---|---|---|
| Flight bookings | Not offered | Not offered |
| Hotel bookings | Grab launched hotel bookings via partnership. Limited compared to dedicated hotel OTAs. | Not offered |
| Ride-hail | DOMINANT ride-hail across SEA. Largest driver pool. Multiple tiers: JustGrab, GrabCar, GrabTaxi, GrabCar Premium, GrabExec, GrabBike (motorbike). | GoCar (car) + GoRide (motorbike). Indonesian dominant. Competitive across Jakarta + Bali + Java. Slightly cheaper than Grab in most Indonesian cities. |
| Food delivery | GrabFood — largest food delivery platform in SEA. Widest merchant coverage. Strong promo game. | GoFood — Indonesia's dominant food delivery. More merchants than GrabFood in Indonesia specifically. |
| Activities + tours | Not offered | Not offered |
| Travel insurance | GrabInsure — travel + trip protection sold in-app. | GoSure — general insurance products including travel. |
| BNPL / instalments | GrabPay Later — 4-instalment BNPL across GrabPay-accepting merchants. Singapore + Malaysia. | GoPayLater — BNPL for GoPay-accepting merchants in Indonesia. |
| Loyalty program | GrabRewards — earn on all Grab services. Redeem for GrabFood credits, ride discounts, partner vouchers. | GoRewards — earn on all Gojek services. Redeem for discounts. |
Payment, fees + service
Grab
Payment methods
GrabPay wallet · Card · Cash · BNPL (GrabPay Later)
Fees
Booking fees vary by service. Small platform fee on rides. Food delivery has service + delivery fee.
Cancellation
Ride cancellations after driver assignment may incur fee. Food orders non-refundable after preparation starts.
Customer service
24/7 in-app chat + email. Phone in select markets.
Gojek
Payment methods
GoPay wallet · Card · Cash · BNPL (GoPayLater)
Fees
Booking + service fees per service.
Cancellation
Ride cancellations after driver assigned may incur fee.
Customer service
24/7 in-app chat.
Honest reviews from real users
Community-submitted reviews of both apps. Sign in below to submit your own.
Grab
No reviews yet. Be the first — scroll down to submit yours.
Gojek
No reviews yet. Be the first — scroll down to submit yours.
Submit your review
Real reviews from real users make this comparison useful. Rate Grab:
Other comparisons