Rating by dimension
😊
Crew Friendliness
3.9
✨
Aircraft Cleanliness
3.9
💺
Seat Comfort
3.6
🍽️
Food Quality
3.4
🎬
Entertainment
2.9
⏰
On-Time Performance
3.9
🧳
Baggage Handling
3.7
📱
Check-in Experience
3.9
💰
Value for Money
4.4
📶
Wi-Fi Quality
3.0
How airasia rates for each traveller type
💼
Business Traveller
73/100
Punctuality, wifi, lounge access, seat comfort, easy check-in.
👨👩👧
Family
74/100
Crew friendliness with kids, entertainment, baggage generosity, on-time.
🌏
Long-Haul
70/100
Seat comfort, food quality, entertainment, aircraft cleanliness.
🛫
Short-Haul
78/100
On-time performance, value for money, baggage, easy check-in.
💰
Budget
80/100
Value for money, baggage rules, no hidden fees, punctuality.
🥂
Premium Cabin
71/100
Crew service, food, seat comfort, wifi, entertainment, cleanliness.
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Ratings blend our editorial baseline with real traveller reviews. After 20+ community reviews, community scores fully replace the seed.