Air Montenegro · EU261

Air Montenegro delay & cancellation compensation

Air MontenegroArrived 3+ hours late, cancelled at short notice or bumped? Here’s what the law says Air Montenegro owes you.

You could be owed

€600

per passenger, set by law

Air Montenegro compensation calculator

Air Montenegro compensation calculator

At a glance

Which rules cover Air Montenegro

  • ●Air Montenegro is based in Montenegro, so EU261 covers its flights departing the EU (11 EU/EEA/Swiss airports in its network), not its flights into the EU.
Based in
Montenegro
EU/EEA/Swiss airports
11
UK airports
0
Canadian airports
0

Set by law

Air Montenegro compensation amounts

EU261

EU Regulation 261/2004

  • Up to 1,500 km€250
  • Intra-EU over 1,500 km, or 1,500–3,500 km€400
  • Over 3,500 km€600

Covers flights departing the EU (any airline), and flights into the EU on an EU airline. Source: Your Europe (European Union): air passenger rights.

Hour by hour

What Air Montenegro owes you, and when

  1. 2 h late

    1. Care starts

    Meals and drinks, and a hotel if you are delayed overnight (from 2 hours on short flights, 3–4 hours on longer ones).

  2. 3 h late

    2. Cash compensation

    Arrive 3 hours or more late for a reason within the airline’s control and you can claim a fixed amount per passenger.

  3. 5 h late

    3. Refund option

    Delayed 5 hours or more and no longer want to travel? You can ask for a refund and, if needed, a flight back to where you started.

Who pays

When Air Montenegro has to pay, and when it doesn’t

Air Montenegro usually has to pay for

  • ✓Most technical problems with the aircraft
  • ✓Strikes by the airline’s own staff
  • ✓Overbooking (denied boarding)

Extraordinary circumstances (no cash)

  • Bad weather that makes flying unsafe
  • Air traffic control restrictions and decisions
  • Security risks and political instability
  • Strikes by staff outside the airline (for example, air traffic controllers)

Even then, the airline still owes you care (food, drinks, a hotel if needed) and a refund or rerouting for cancellations.

Two ways

How to claim from Air Montenegro

Free, do it yourself

Claim directly with Air Montenegro

  1. 1. Keep your boarding pass, booking reference and any receipts.
  2. 2. Ask staff in writing what caused the delay or cancellation.
  3. 3. Use Air Montenegro’s complaint or claim form on its website.
  4. 4. No answer in 2 months, or a refusal you disagree with? Complain to the national enforcement body, or use dispute resolution or small claims.

No win, no fee

Let a claims company handle it

  • They check eligibility for free and chase Air Montenegro for you, including in court.
  • They keep a share of the payout only if they win: check their fee before you start.

Good to know

Air Montenegro compensation: questions

How much compensation can I get from Air Montenegro?+

EU261: €250, €400, €600, per passenger, depending on distance.

Does EU261 apply to Air Montenegro?+

Only on flights departing an EU/EEA/Swiss airport. Air Montenegro is based in Montenegro, so its flights into the EU are not covered by EU261.

Can I claim if my Air Montenegro flight was cancelled?+

Usually, if you were told less than 14 days before departure and the cause was within the airline’s control, unless you were rerouted close to your original times. You can also choose a refund or rerouting.

How do I claim compensation from Air Montenegro?+

Claim free through Air Montenegro’s complaint or claim form on its website, keeping your boarding pass and booking reference. If it refuses or doesn’t answer within 2 months, go to the national enforcement body, or use a no-win, no-fee service such as AirHelp.

What if Air Montenegro says it was extraordinary circumstances?+

Bad weather, air traffic control decisions and security risks are genuine exceptions. Most technical faults and strikes by the airline’s own staff are not, so ask for the reason in writing and challenge a refusal you think is wrong.

Rules and amounts from the official sources: Your Europe (European Union): air passenger rights. Air Montenegro’s airports from Wikipedia’s destination list; home country from Wikidata. Distances are straight-line. General information, not legal advice. AirConnect may earn a commission if you claim through our links, at no extra cost to you.