Flair Airlines · APPR

Flair Airlines delay & cancellation compensation

Flair AirlinesArrived 3+ hours late, cancelled at short notice or bumped? Here’s what the law says Flair Airlines owes you.

You could be owed

C$1,000

per passenger, set by law

Flair Airlines compensation calculator

Flair Airlines compensation calculator

At a glance

Which rules cover Flair Airlines

  • ●Canada’s APPR covers its flights to, from and within Canada (19 Canadian airports).
Based in
Canada
EU/EEA/Swiss airports
0
UK airports
0
Canadian airports
19

Set by law

Flair Airlines compensation amounts

APPR

Canada's Air Passenger Protection Regulations

  • Large airline, 3–6 h lateC$400
  • Large airline, 6–9 h lateC$700
  • Large airline, 9 h+ lateC$1,000

Covers flights to, from and within Canada, on any airline. Source: Canadian Transportation Agency: Air Passenger Protection Regulations.

Hour by hour

What Flair Airlines owes you, and when

  1. 2 h late

    1. Care starts

    Meals and drinks, and a hotel if you are delayed overnight (from 2 hours on short flights, 3–4 hours on longer ones).

  2. 3 h late

    2. Cash compensation

    Arrive 3 hours or more late for a reason within the airline’s control and you can claim a fixed amount per passenger.

  3. 5 h late

    3. Refund option

    Delayed 5 hours or more and no longer want to travel? You can ask for a refund and, if needed, a flight back to where you started.

Who pays

When Flair Airlines has to pay, and when it doesn’t

Flair Airlines usually has to pay for

  • ✓Most technical problems with the aircraft
  • ✓Strikes by the airline’s own staff
  • ✓Overbooking (denied boarding)

Extraordinary circumstances (no cash)

  • Bad weather that makes flying unsafe
  • Air traffic control restrictions and decisions
  • Security risks and political instability
  • Strikes by staff outside the airline (for example, air traffic controllers)

Even then, the airline still owes you care (food, drinks, a hotel if needed) and a refund or rerouting for cancellations.

Two ways

How to claim from Flair Airlines

Free, do it yourself

Claim directly with Flair Airlines

  1. 1. Keep your boarding pass, booking reference and any receipts.
  2. 2. Ask staff in writing what caused the delay or cancellation.
  3. 3. Use Flair Airlines’s complaint or claim form on its website.
  4. 4. No answer in 2 months, or a refusal you disagree with? Complain to the national enforcement body, or use dispute resolution or small claims.

No win, no fee

Let a claims company handle it

  • They check eligibility for free and chase Flair Airlines for you, including in court.
  • They keep a share of the payout only if they win: check their fee before you start.

Good to know

Flair Airlines compensation: questions

How much compensation can I get from Flair Airlines?+

APPR: C$400, C$700, C$1,000, per passenger, depending on distance (or, under APPR, how late you arrive).

Does EU261 apply to Flair Airlines?+

No. Flair Airlines’s network has no EU/EEA/Swiss airports in our data.

Can I claim if my Flair Airlines flight was cancelled?+

Usually, if you were told less than 14 days before departure and the cause was within the airline’s control, unless you were rerouted close to your original times. You can also choose a refund or rerouting.

How do I claim compensation from Flair Airlines?+

Claim free through Flair Airlines’s complaint or claim form on its website, keeping your boarding pass and booking reference. If it refuses or doesn’t answer within 2 months, go to the national enforcement body, or use a no-win, no-fee service such as AirHelp.

What if Flair Airlines says it was extraordinary circumstances?+

Bad weather, air traffic control decisions and security risks are genuine exceptions. Most technical faults and strikes by the airline’s own staff are not, so ask for the reason in writing and challenge a refusal you think is wrong.

Rules and amounts from the official sources: Canadian Transportation Agency: Air Passenger Protection Regulations. Flair Airlines’s airports from Wikipedia’s destination list; home country from Wikidata. Distances are straight-line. General information, not legal advice. AirConnect may earn a commission if you claim through our links, at no extra cost to you.