Pakistan International Airlines · EU261 · UK261 · APPR

Pakistan International Airlines delay & cancellation compensation

Pakistan International AirlinesArrived 3+ hours late, cancelled at short notice or bumped? Here’s what the law says Pakistan International Airlines owes you.

Check my claim with AirHelp or compare with Compensair

You could be owed

€600

per passenger, set by law

Pakistan International Airlines compensation calculator

Pakistan International Airlines compensation calculator

At a glance

Which rules cover Pakistan International Airlines

  • ●Pakistan International Airlines is based in Pakistan, so EU261 covers its flights departing the EU (1 EU/EEA/Swiss airports in its network), not its flights into the EU.
  • ●UK261 covers its flights departing the UK (2 UK airports in its network).
  • ●Canada’s APPR covers its flights to, from and within Canada (1 Canadian airport).
Based in
Pakistan
EU/EEA/Swiss airports
1
UK airports
2
Canadian airports
1

Set by law

Pakistan International Airlines compensation amounts

EU261

EU Regulation 261/2004

  • Up to 1,500 km€250
  • Intra-EU over 1,500 km, or 1,500–3,500 km€400
  • Over 3,500 km€600

Covers flights departing the EU (any airline), and flights into the EU on an EU airline. Source: Your Europe (European Union): air passenger rights.

UK261

UK Regulation 261/2004 (UK261)

  • Up to 1,500 km£220
  • 1,500–3,500 km£350
  • Over 3,500 km£520

Covers flights departing the UK (any airline), and flights into the UK on a UK or EU airline. Source: UK Regulation 261/2004, Article 7 (legislation.gov.uk).

APPR

Canada's Air Passenger Protection Regulations

  • Large airline, 3–6 h lateC$400
  • Large airline, 6–9 h lateC$700
  • Large airline, 9 h+ lateC$1,000

Covers flights to, from and within Canada, on any airline. Source: Canadian Transportation Agency: Air Passenger Protection Regulations.

Hour by hour

What Pakistan International Airlines owes you, and when

  1. 2 h late

    1. Care starts

    Meals and drinks, and a hotel if you are delayed overnight (from 2 hours on short flights, 3–4 hours on longer ones).

  2. 3 h late

    2. Cash compensation

    Arrive 3 hours or more late for a reason within the airline’s control and you can claim a fixed amount per passenger.

  3. 5 h late

    3. Refund option

    Delayed 5 hours or more and no longer want to travel? You can ask for a refund and, if needed, a flight back to where you started.

Who pays

When Pakistan International Airlines has to pay, and when it doesn’t

Pakistan International Airlines usually has to pay for

  • ✓Most technical problems with the aircraft
  • ✓Strikes by the airline’s own staff
  • ✓Overbooking (denied boarding)

Extraordinary circumstances (no cash)

  • Bad weather that makes flying unsafe
  • Air traffic control restrictions and decisions
  • Security risks and political instability
  • Strikes by staff outside the airline (for example, air traffic controllers)

Even then, the airline still owes you care (food, drinks, a hotel if needed) and a refund or rerouting for cancellations.

Two ways

How to claim from Pakistan International Airlines

Free, do it yourself

Claim directly with Pakistan International Airlines

  1. 1. Keep your boarding pass, booking reference and any receipts.
  2. 2. Ask staff in writing what caused the delay or cancellation.
  3. 3. Use Pakistan International Airlines’s complaint or claim form on its website.
  4. 4. No answer in 2 months, or a refusal you disagree with? Complain to the national enforcement body, or use dispute resolution or small claims.

No win, no fee

Let a claims company handle it

  • They check eligibility for free and chase Pakistan International Airlines for you, including in court.
  • They keep a share of the payout only if they win: check their fee before you start.
Check my claim with AirHelp or compare with Compensair

Good to know

Pakistan International Airlines compensation: questions

How much compensation can I get from Pakistan International Airlines?+

EU261: €250, €400, €600; UK261: £220, £350, £520; APPR: C$400, C$700, C$1,000, per passenger, depending on distance (or, under APPR, how late you arrive).

Does EU261 apply to Pakistan International Airlines?+

Only on flights departing an EU/EEA/Swiss airport. Pakistan International Airlines is based in Pakistan, so its flights into the EU are not covered by EU261.

Can I claim if my Pakistan International Airlines flight was cancelled?+

Usually, if you were told less than 14 days before departure and the cause was within the airline’s control, unless you were rerouted close to your original times. You can also choose a refund or rerouting.

How do I claim compensation from Pakistan International Airlines?+

Claim free through Pakistan International Airlines’s complaint or claim form on its website, keeping your boarding pass and booking reference. If it refuses or doesn’t answer within 2 months, go to the national enforcement body, or use a no-win, no-fee service such as AirHelp.

What if Pakistan International Airlines says it was extraordinary circumstances?+

Bad weather, air traffic control decisions and security risks are genuine exceptions. Most technical faults and strikes by the airline’s own staff are not, so ask for the reason in writing and challenge a refusal you think is wrong.

Rules and amounts from the official sources: Your Europe (European Union): air passenger rights; UK Regulation 261/2004, Article 7 (legislation.gov.uk); Canadian Transportation Agency: Air Passenger Protection Regulations. Pakistan International Airlines’s airports from Wikipedia’s destination list; home country from Wikidata. Distances are straight-line. General information, not legal advice. AirConnect may earn a commission if you claim through our links, at no extra cost to you.