JetBlue Airways vs Southwest Airlines 2026
Deciding between JetBlue Airways and Southwest Airlines? Both are ranked in AirConnect's airline database across 10 dimensions and 6 traveller personas. Here's how they compare head-to-head, with a clear pick for each type of traveller.
Overall
JetBlue Airways
82/100
Overall
Southwest Airlines
80/100
JetBlue Airways wins by 2 across 10 rating dimensions
Which is better for your travel type?
💼
Business Traveller
JetBlue Airways
82/100
Southwest Airlines
80/100
Punctuality, wifi, lounge access, seat comfort, easy check-in.
👨👩👧
Family
JetBlue Airways
82/100
Southwest Airlines
82/100
Crew friendliness with kids, entertainment, baggage generosity, on-time.
🌏
Long-Haul
JetBlue Airways
83/100
Southwest Airlines
77/100
Seat comfort, food quality, entertainment, aircraft cleanliness.
🛫
Short-Haul
JetBlue Airways
80/100
Southwest Airlines
83/100
On-time performance, value for money, baggage, easy check-in.
💰
Budget
JetBlue Airways
80/100
Southwest Airlines
85/100
Value for money, baggage rules, no hidden fees, punctuality.
🥂
Premium Cabin
JetBlue Airways
83/100
Southwest Airlines
79/100
Crew service, food, seat comfort, wifi, entertainment, cleanliness.
Rating by dimension
| Dimension | JetBlue Airways | Southwest Airlines |
|---|---|---|
| 😊Crew Friendliness | 4.2 | 4.4 |
| ✨Aircraft Cleanliness | 4.2 | 4.2 |
| 💺Seat Comfort | 4.2 | 3.9 |
| 🍽️Food Quality | 3.8 | 3.4 |
| 🎬Entertainment | 4.3 | 3.6 |
| ⏰On-Time Performance | 3.8 | 4.0 |
| 🧳Baggage Handling | 4.0 | 4.4 |
| 📱Check-in Experience | 4.2 | 4.2 |
| 💰Value for Money | 4.0 | 4.4 |
| 📶Wi-Fi Quality | 4.4 | 3.6 |