Southwest Airlines vs JetBlue Airways 2026
Deciding between Southwest Airlines and JetBlue Airways? Both are ranked in AirConnect's airline database across 10 dimensions and 6 traveller personas. Here's how they compare head-to-head, with a clear pick for each type of traveller.
Overall
Southwest Airlines
80/100
Overall
JetBlue Airways
82/100
JetBlue Airways wins by 2 across 10 rating dimensions
Which is better for your travel type?
💼
Business Traveller
Southwest Airlines
80/100
JetBlue Airways
82/100
Punctuality, wifi, lounge access, seat comfort, easy check-in.
👨👩👧
Family
Southwest Airlines
82/100
JetBlue Airways
82/100
Crew friendliness with kids, entertainment, baggage generosity, on-time.
🌏
Long-Haul
Southwest Airlines
77/100
JetBlue Airways
83/100
Seat comfort, food quality, entertainment, aircraft cleanliness.
🛫
Short-Haul
Southwest Airlines
83/100
JetBlue Airways
80/100
On-time performance, value for money, baggage, easy check-in.
💰
Budget
Southwest Airlines
85/100
JetBlue Airways
80/100
Value for money, baggage rules, no hidden fees, punctuality.
🥂
Premium Cabin
Southwest Airlines
79/100
JetBlue Airways
83/100
Crew service, food, seat comfort, wifi, entertainment, cleanliness.
Rating by dimension
| Dimension | Southwest Airlines | JetBlue Airways |
|---|---|---|
| 😊Crew Friendliness | 4.4 | 4.2 |
| ✨Aircraft Cleanliness | 4.2 | 4.2 |
| 💺Seat Comfort | 3.9 | 4.2 |
| 🍽️Food Quality | 3.4 | 3.8 |
| 🎬Entertainment | 3.6 | 4.3 |
| ⏰On-Time Performance | 4.0 | 3.8 |
| 🧳Baggage Handling | 4.4 | 4.0 |
| 📱Check-in Experience | 4.2 | 4.2 |
| 💰Value for Money | 4.4 | 4.0 |
| 📶Wi-Fi Quality | 3.6 | 4.4 |