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American Airlines Rating

Community + editorial ratings for American Airlines across 10 dimensions. Every score is transparent — see below what drove it.

Overall
75/100
Best For
💼Business Traveller

Rating by dimension

😊

Crew Friendliness

3.7

Aircraft Cleanliness

3.9
💺

Seat Comfort

3.6
🍽️

Food Quality

3.5
🎬

Entertainment

3.9

On-Time Performance

3.8
🧳

Baggage Handling

3.7
📱

Check-in Experience

3.9
💰

Value for Money

3.6
📶

Wi-Fi Quality

3.8

How American Airlines rates for each traveller type

💼

Business Traveller

75/100

Punctuality, wifi, lounge access, seat comfort, easy check-in.

👨‍👩‍👧

Family

75/100

Crew friendliness with kids, entertainment, baggage generosity, on-time.

🌏

Long-Haul

74/100

Seat comfort, food quality, entertainment, aircraft cleanliness.

🛫

Short-Haul

75/100

On-time performance, value for money, baggage, easy check-in.

💰

Budget

74/100

Value for money, baggage rules, no hidden fees, punctuality.

🥂

Premium Cabin

75/100

Crew service, food, seat comfort, wifi, entertainment, cleanliness.

Rate your flight on American Airlines

Ratings blend our editorial baseline with real traveller reviews. After 20+ community reviews, community scores fully replace the seed.

* required — Crew, Cleanliness, Comfort + Value are the four core dimensions.