Home/Airlines/United Airlines rating

United Airlines Rating

Community + editorial ratings for United Airlines across 10 dimensions. Every score is transparent — see below what drove it.

Overall
77/100
Best For
💼Business Traveller

Rating by dimension

😊

Crew Friendliness

3.8

Aircraft Cleanliness

4.0
💺

Seat Comfort

3.7
🍽️

Food Quality

3.7
🎬

Entertainment

4.0

On-Time Performance

3.9
🧳

Baggage Handling

3.9
📱

Check-in Experience

4.0
💰

Value for Money

3.7
📶

Wi-Fi Quality

3.9

How United Airlines rates for each traveller type

💼

Business Traveller

77/100

Punctuality, wifi, lounge access, seat comfort, easy check-in.

👨‍👩‍👧

Family

77/100

Crew friendliness with kids, entertainment, baggage generosity, on-time.

🌏

Long-Haul

77/100

Seat comfort, food quality, entertainment, aircraft cleanliness.

🛫

Short-Haul

77/100

On-time performance, value for money, baggage, easy check-in.

💰

Budget

77/100

Value for money, baggage rules, no hidden fees, punctuality.

🥂

Premium Cabin

77/100

Crew service, food, seat comfort, wifi, entertainment, cleanliness.

Rate your flight on United Airlines

Ratings blend our editorial baseline with real traveller reviews. After 20+ community reviews, community scores fully replace the seed.

* required — Crew, Cleanliness, Comfort + Value are the four core dimensions.